How fees work
Which plan pays for each part of a visit, and what you pay yourself.
Insurance we work with
A routine eye exam is billed to a vision plan. A visit for an eye problem, a check for an eye disease or a follow-up is billed to medical insurance. Many visits have both parts, and we bill each one to the plan that pays for it.
Vision plans: routine exams, glasses and contact lenses
Medical insurance: eye problems and follow-ups
Medicare Advantage plans with a vision benefit: we check yours
Original Medicare generally doesn't pay for routine exams or glasses
Employer or state plans: call us and we will tell you
If you pay yourself
If you pay yourself, the front desk tells you the cost of the visit before you start. Fittings, special lens treatments and replacement lenses are billed separately, and we tell you up front.
Receipts for reimbursement
Ask for an itemized receipt and send it to your plan. The plan decides whether to reimburse you.
An estimate in advance
If you pay without insurance, we give you a written good faith estimate before your visit. Ask for it when you call. If the final bill is $400 or more above the estimate, you can dispute it.
Checking your benefits
The front desk checks your benefits before the visit when possible, and asks you to confirm them with your plan too. The plan makes the final decision on what it pays.
What the first visit includes
A complete eye exam, a check of your eye health and a new prescription if you need one. It takes about 45 minutes. If something more is needed, we tell you and explain how it is billed.
The eye exam
The check of your eye health
Your prescription, if you need one
Your prescription is yours
We give you a copy after your exam and fitting, and you can fill it anywhere. You never have to buy anything from us to get it.
Questions about paying
Why was part of my visit billed to medical insurance?
When the doctor checks an eye problem or an eye disease, that work is medical, so it goes to medical insurance. The routine part of the visit goes to your vision plan.
How much will my visit cost?
It depends on your plan and what the doctor does. Call us and the front desk checks your plan and tells you before the visit.
Can I use a receipt with my plan?
Ask the front desk for an itemized receipt. Your plan decides whether it reimburses you.
Questions about your plan?
Call us with your card in hand. The front desk checks it with you.